Privacy Policy

We collect information you provide directly (for example, account email, display name, and messages you send to support), and information collected automatically when you use the service.

Account & authentication

If you create an account or sign in (including with email one-time codes or federated providers such as Google), we process identifiers needed to operate authentication and secure your session.

Content you upload

When you upload images or files for translation, OCR, or similar features, we process that content to fulfill your request. Depending on product configuration, content may be processed on our servers and/or through subprocessors that provide infrastructure or AI capabilities.

Usage & device data

• Technical logs (for example, IP address, approximate location derived from IP, browser type, device identifiers, timestamps).
• Diagnostic information needed to maintain reliability and security.
• Cookies and similar technologies where required for core functionality or as described in product consent prompts.

We use information to:

• Provide, maintain, and improve TranslatePhotos features.
• Authenticate users, prevent abuse, and protect accounts.
• Respond to support requests and communicate service-related notices.
• Comply with legal obligations and enforce our terms.

We do not sell your personal information. We may share information with vendors and service providers who process data on our behalf (for example, hosting, email delivery, analytics, and AI inference providers), subject to contracts and security expectations.

We may disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale (with notice where appropriate).

We retain information for as long as needed to provide the service, comply with law, resolve disputes, and enforce agreements. Uploaded content retention may vary by feature; you can request deletion where applicable by contacting us.

We implement reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is 100% secure.

Depending on your location, you may have rights to access, correct, delete, or export certain personal data, or to object to or restrict certain processing. Contact us to exercise rights; we may verify requests before responding.

We may process data in the United States and other countries where we or our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

TranslatePhotos is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

We may update this policy from time to time. We will post the updated version on this page and adjust the “Last updated” date.